Care Home Ratings
Residential care home

Insight SBS ltd 201 London Road

201 London Road, Sittingbourne, ME10 1PA

Overall CQC rating

Outstanding

Rating published 11 July 2018

Read full inspection report

Last inspected 2 May 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 11 Jul 2018

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Outstanding
Responsive

Are services organised so they meet people’s needs?

Outstanding
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Good

2 rated inspections on record · First rated January 2016

Local healthcare

Nearest A&E

Medway Maritime Hospital

57.2% of patients seen within 4 hours (Jan 2026)

7.8 mi

Nearest GP surgery

The London Road Medical Centre

0.6 mi

6 within 2 mi

Nearest pharmacy

Kamsons

0.5 mi

6 within 2 mi

Nearest dentist

0.7 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Kent (2025–26)

£1,187

per week, residential

£1,378

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

255

Most common: violent crime

Elderly population

17.7% of people in Kent are aged 65 or over

50.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Insight Specialist Behavioural Service Ltd

9

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds3
Local authorityKent
RegionSouth East
Last inspected2 May 2018
Registered with CQC since22 May 2013
Registered managerLucy Caroline Loft

Services and specialisms

Caring for adults under 65 yrsLearning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.