Care Home Ratings
Residential care home

New Street

116A New Street, Quarry Bank, Brierley Hill, DY5 2BB

Overall CQC rating

Requires Improvement

Rating published 16 February 2022

Read full inspection report

Last inspected 17 January 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 16 Feb 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Local healthcare

Nearest A&E

Russells Hall Hospital

61.9% of patients seen within 4 hours (Jan 2026)

2.3 mi

Nearest GP surgery

Quarry Bank Medical Centre

0.1 mi

20 within 2 mi

Nearest pharmacy

Murray's Healthcare

0.2 mi

17 within 2 mi

Nearest dentist

0.1 mi

8 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Dudley (2025–26)

£725

per week, residential

£984

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

198

Most common: violent crime

Elderly population

17.4% of people in Dudley are aged 65 or over

41.7

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Freetime Plus Limited

2

locations

0%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds2
Local authorityDudley
RegionWest Midlands
Last inspected17 January 2022
Registered with CQC since19 September 2019
Registered managerElizabeth Anne Williams

Services and specialisms

Learning disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.