Care Home Ratings
Residential care home

Watts Healthcare Ltd

209-211, Maidstone Road, Rochester, ME1 3BU

Overall CQC rating

Good

Rating published 17 June 2021

Read full inspection report

Last inspected 11 May 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 17 Jun 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Local healthcare

Nearest A&E

Medway Maritime Hospital

57.2% of patients seen within 4 hours (Jan 2026)

1.7 mi

Nearest GP surgery

Thorndike Medical Centre

0.1 mi

14 within 2 mi

Nearest pharmacy

Bod Pharma

0 mi

22 within 2 mi

Nearest dentist

0.4 mi

17 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Medway (2025–26)

£875

per week, residential

£1,126

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

425

Most common: violent crime

Elderly population

14.5% of people in Medway are aged 65 or over

41.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds32
Local authorityMedway
RegionSouth East
Last inspected11 May 2021
Registered with CQC since23 August 2019
Registered managerVikki Sally Viles

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Watts Healthcare Ltd, Rochester — CQC Rating: Good | Care Home Ratings