Care Home Ratings
Nursing home

The Hawthorns Care Centre

76 St. Annes Road, Southampton, SO19 9FF

Overall CQC rating

Requires Improvement

Rating published 20 January 2023

Read full inspection report

Last inspected 16 December 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 20 Jan 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Requires Improvement
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Rating declined from Good

4 rated inspections on record · First rated March 2015

Local healthcare

Nearest A&E

Royal South Hants Urgent Treatment Centre

1.7 mi

Nearest GP surgery

The Old Fire Station Surgery

0.2 mi

10 within 2 mi

Nearest pharmacy

Woolston Pharmacy

0.2 mi

13 within 2 mi

Nearest dentist

0.3 mi

9 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Southampton (2025–26)

£1,014

per week, residential

£1,193

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

265

Most common: violent crime

Elderly population

12% of people in Southampton are aged 65 or over

45.6

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Bondcare (London) Limited

18

locations

90%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds74
Local authoritySouthampton
RegionSouth East
Last inspected16 December 2022
Registered with CQC since13 January 2020
Registered managerMawuli Mensa

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.