Care Home Ratings
Residential care home

12 Collett Close

12 Collett Close, Stourbridge, DY8 4HS

Overall CQC rating

Requires Improvement

Rating published 6 May 2022

Read full inspection report

Last inspected 24 March 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 6 May 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Requires Improvement
Responsive

Are services organised so they meet people’s needs?

Requires Improvement
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Rating improved from Inadequate

2 rated inspections on record · First rated September 2021

Local healthcare

Nearest A&E

Russells Hall Hospital

61.9% of patients seen within 4 hours (Jan 2026)

3 mi

Nearest GP surgery

Lion Health

0.7 mi

10 within 2 mi

Nearest pharmacy

Stourbridge Pharmacy

0.6 mi

12 within 2 mi

Nearest dentist

0.4 mi

15 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Dudley (2025–26)

£725

per week, residential

£984

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

202

Most common: violent crime

Elderly population

17.4% of people in Dudley are aged 65 or over

41.7

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds4
Local authorityDudley
RegionWest Midlands
Last inspected24 March 2022
Registered with CQC since13 January 2020
Registered managerNdabezinhle Ndlovu

Services and specialisms

Caring for adults under 65 yrsLearning disabilitiesMental health conditions

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.