Care Home Ratings
Residential care home

Milligan Road

244 Milligan Road, Leicester, LE2 8FD

Overall CQC rating

Requires Improvement

Rating published 3 October 2023

Read full inspection report

Last inspected 12 September 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 3 Oct 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

5 rated inspections on record · First rated July 2015

Local healthcare

Nearest A&E

Leicester Royal Infirmary

59.2% of patients seen within 4 hours (Jan 2026)

1.5 mi

Nearest GP surgery

Aylestone Health Centre

0.4 mi

15 within 2 mi

Nearest pharmacy

Jhoots Pharmacy

0.6 mi

25 within 2 mi

Nearest dentist

0.4 mi

19 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Leicester (2025–26)

£1,044

per week, residential

£1,195

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

336

Most common: violent crime

Elderly population

10.5% of people in Leicester are aged 65 or over

67.5

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Chartwell Care Services Limited

6

locations

67%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds8
Local authorityLeicester
RegionEast Midlands
Last inspected12 September 2023
Registered with CQC since1 August 2013
Registered managerAyshea Jane Russell

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaLearning disabilitiesPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Milligan Road, Leicester — CQC Rating: Requires improvement | Care Home Ratings