Care Home Ratings
Residential care home

13a Repton Drive

Sarnett House, 13A Repton Drive, Romford, RM2 5LP

Overall CQC rating

Good

Rating published 25 October 2017

Read full inspection report

Last inspected 12 September 2017

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 25 Oct 2017

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

2 rated inspections on record · First rated November 2016

Local healthcare

Nearest A&E

Queens Hospital

51% of patients seen within 4 hours (Jan 2026)

1.2 mi

Nearest GP surgery

0.7 mi

9 within 2 mi

Nearest pharmacy

Britcrown Pharmacy

0.2 mi

13 within 2 mi

Nearest dentist

0.6 mi

10 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Havering (2025–26)

£1,230

per week, residential

£1,338

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

363

Most common: violent crime

Elderly population

14.6% of people in Havering are aged 65 or over

42.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Avenues London

14

locations

50%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds6
Local authorityHavering
RegionLondon
Last inspected12 September 2017
Registered with CQC since13 September 2013
Registered managerMichael George Steeples

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.