Care Home Ratings
Residential care home

The Friendly Inn

Gloucester Way, Birmingham, B37 5PE

Overall CQC rating

Good

Rating published 22 July 2021

Read full inspection report

Last inspected 17 June 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 22 Jul 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

7 rated inspections on record · First rated February 2016

Local healthcare

Nearest A&E

Solihull Hospital

4.1 mi

Nearest GP surgery

Doctors Practice

0.3 mi

10 within 2 mi

Nearest pharmacy

0.5 mi

14 within 2 mi

Nearest dentist

0.5 mi

4 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Solihull (2025–26)

£1,012

per week, residential

£1,037

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

289

Most common: violent crime

Elderly population

18% of people in Solihull are aged 65 or over

47

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds30
Local authoritySolihull
RegionWest Midlands
Last inspected17 June 2021
Registered with CQC since7 February 2020
Registered managerJordan Elizabeth Stenson

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.