Richmond Village Cheltenham
Care Home, Hatherley Lane, Cheltenham, GL51 6PN
Overall CQC rating
Rating published 19 May 2023
Last inspected 29 March 2023
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 19 May 2023
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating unchanged since last inspection
2 rated inspections on record · First rated July 2021
Local healthcare
Nearest A&E
Gloucestershire Royal Hospital
59.8% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Up Hatherley Surgery
0.7 mi
15 within 2 mi
Nearest pharmacy
Hawkes Pharmacy
0.3 mi
13 within 2 mi
Nearest dentist
0.3 mi
21 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Gloucestershire (2025–26)
£923
per week, residential
£874
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: criminal damage arson
Elderly population
19% of people in Gloucestershire are aged 65 or over
45.4
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
Richmond Villages Operations Limited
19
locations
75%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.