Chaucer House
82 St. Martins Hill, Littlebourne Road, Canterbury, CT1 1PS
Overall CQC rating
Rating published 25 February 2023
Last inspected 12 January 2023
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 25 Feb 2023
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating improved from Requires improvement
5 rated inspections on record · First rated November 2016
Local healthcare
Nearest A&E
Estuary View Medical Centre
53.8% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
New Dover Road Surgery
0.5 mi
4 within 2 mi
Nearest pharmacy
0.6 mi
10 within 2 mi
Nearest dentist
0.6 mi
7 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Kent (2025–26)
£1,187
per week, residential
£1,378
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
17.7% of people in Kent are aged 65 or over
50.1
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
Avante Care and Support Limited
30
locations
78%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.