Care Home Ratings
Nursing home

Heatherfield Care Home

Lee Street, Annitsford, Cramlington, NE23 7RD

Overall CQC rating

Good

Rating published 12 July 2023

Read full inspection report

Last inspected 21 June 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 12 Jul 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

9 rated inspections on record · First rated April 2015

Local healthcare

Nearest A&E

Northumbria Specialist Emergency Care Hospital

1.1 mi

Nearest GP surgery

Wideopen Medical Centre

0.5 mi

11 within 2 mi

Nearest pharmacy

Dudley Pharmacy

0.6 mi

10 within 2 mi

Nearest dentist

1.7 mi

4 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by North Tyneside (2025–26)

£944

per week, residential

£949

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

171

Most common: violent crime

Elderly population

18.5% of people in North Tyneside are aged 65 or over

42.7

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Malhotra Care Homes Limited

11

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds74
Local authorityNorth Tyneside
RegionNorth East
Last inspected21 June 2023
Registered with CQC since7 August 2013
Registered managerFiona Margaret Payne

Services and specialisms

DementiaPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Heatherfield Care Home, Cramlington — CQC Rating: Good | Care Home Ratings