Care Home Ratings
Nursing homeRehabilitation (substance abuse)

St Helens Care Home

6 Manor Road, St. Helen Auckland, Bishop Auckland, DL14 9DL

Overall CQC rating

Good

Rating published 29 May 2021

Read full inspection report

Last inspected 18 May 2021

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 29 May 2021

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Local healthcare

Nearest A&E

University Hospital of North Durham

11.5 mi

Nearest GP surgery

Auckland Medical Group

0.1 mi

3 within 2 mi

Nearest pharmacy

Welsh Chemist

0.1 mi

5 within 2 mi

Nearest dentist

0.5 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by County Durham (2025–26)

£857

per week, residential

£890

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

77

Most common: anti social behaviour

Elderly population

19.3% of people in County Durham are aged 65 or over

50.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Marton Care Homes Ltd

11

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds40
Local authorityCounty Durham
RegionNorth East
Last inspected18 May 2021
Registered with CQC since1 June 2020
Registered managerSuzanne Goodwin

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditionsPhysical disabilitiesSubstance misuse problems

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.