Care Home Ratings
Residential care home

Creative Support - St Helens Respite Service

Thyme Lodge, 357 Clockface Road, St Helens, WA9 4LY

Overall CQC rating

Good

Rating published 5 October 2018

Read full inspection report

Last inspected 24 August 2018

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 5 Oct 2018

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating unchanged since last inspection

2 rated inspections on record · First rated February 2016

Local healthcare

Nearest A&E

Warrington Hospital

48.2% of patients seen within 4 hours (Jan 2026)

4.6 mi

Nearest GP surgery

Ferguson Family Medical Practice

1.8 mi

1 within 2 mi

Nearest pharmacy

Rowlands Pharmacy

0.5 mi

6 within 2 mi

Nearest dentist

2.2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by St. Helens (2025–26)

£800

per week, residential

£883

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

166

Most common: violent crime

Elderly population

18% of people in St. Helens are aged 65 or over

41.6

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Creative Support Limited

213

locations

63%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds5
Local authoritySt. Helens
RegionNorth West
Last inspected24 August 2018
Registered with CQC since3 September 2013
Registered managerJacqueline Anne Unsworth

Services and specialisms

Caring for adults under 65 yrsLearning disabilitiesPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.

Creative Support - St Helens Respite Service, St Helens — CQC Rating: Good | Care Home Ratings