Care Home Ratings
Residential care home

Whitehatch

Oldfield Road, Horley, RH6 7EP

Overall CQC rating

Requires Improvement

Rating published 25 February 2022

Read full inspection report

Last inspected 4 January 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 25 Feb 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Requires Improvement
Responsive

Are services organised so they meet people’s needs?

Requires Improvement
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Rating declined from Good

3 rated inspections on record · First rated December 2016

Local healthcare

Nearest A&E

Epsom General Hospital

63.1% of patients seen within 4 hours (Jan 2026)

11.7 mi

Nearest GP surgery

Birchwood Medical Practice

0.5 mi

3 within 2 mi

Nearest pharmacy

Boots

0.5 mi

2 within 2 mi

Nearest dentist

3 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Surrey (2025–26)

£952

per week, residential

£988

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

6

Most common: public order

Elderly population

16.1% of people in Surrey are aged 65 or over

61.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Achieve Together Limited

284

locations

80%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds11
Local authoritySurrey
RegionSouth East
Last inspected4 January 2022
Registered with CQC since21 September 2020
Registered managerTracy Jubb

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.