Care Home Ratings
Nursing home

The Chapel House Nursing Home

Chapel House Lane, Puddington, Neston, CH64 5SW

Overall CQC rating

Good

Rating published 19 August 2022

Read full inspection report

Last inspected 5 July 2022

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 19 Aug 2022

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating declined from Outstanding

3 rated inspections on record · First rated November 2015

Local healthcare

Nearest A&E

Countess of Chester Hospital

45.3% of patients seen within 4 hours (Jan 2026)

5.1 mi

Nearest GP surgery

Saughall Medical Centre

2.5 mi

Nearest pharmacy

Griffiths Pharmacy

2.5 mi

Nearest dentist

3 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Cheshire West and Chester (2025–26)

£887

per week, residential

£987

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

34

Most common: violent crime

Elderly population

18.7% of people in Cheshire West and Chester are aged 65 or over

44.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Chapel House Care Ltd

2

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds35
Local authorityCheshire West and Chester
RegionNorth West
Last inspected5 July 2022
Registered with CQC since14 August 2020
Registered managerKeith Ley

Services and specialisms

Caring for adults over 65 yrsDementia

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.