Care Home Ratings
Residential care home

LIGHT AND HOPE

17 Days Close, Hatfield, AL10 0SD

Overall CQC rating

Requires Improvement

Rating published 10 May 2023

Read full inspection report

Last inspected 22 March 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 10 May 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Requires Improvement
Well-led

Does the leadership ensure high-quality, person-centred care?

Requires Improvement
Caring

Do staff involve and treat people with compassion, kindness and respect?

Requires Improvement
Responsive

Are services organised so they meet people’s needs?

Requires Improvement
Effective

Does the care achieve good outcomes and help maintain quality of life?

Requires Improvement

Rating improved from Inadequate

2 rated inspections on record · First rated August 2022

Local healthcare

Nearest A&E

Queen Elizabeth II Hospital

2.6 mi

Nearest GP surgery

Burvill House Surgery

0.4 mi

6 within 2 mi

Nearest pharmacy

Superdrug

0.1 mi

7 within 2 mi

Nearest dentist

0.5 mi

4 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Hertfordshire (2025–26)

£906

per week, residential

£1,036

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

390

Most common: violent crime

Elderly population

14.8% of people in Hertfordshire are aged 65 or over

51.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Details

Number of beds5
Local authorityHertfordshire
RegionEast
Last inspected22 March 2023
Registered with CQC since4 January 2021
Registered managerFidelia Ngozi Onyems

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditionsPhysical disabilities

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.