Care Home Ratings
Residential care home

Compassionate House

452 Lightwood Road, Lightwood, Stoke-on-trent, ST3 7EY

Overall CQC rating

Good

Rating published 8 June 2019

Read full inspection report

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Local healthcare

Nearest A&E

Royal Stoke University Hospital

43.2% of patients seen within 4 hours (Jan 2026)

4.3 mi

Nearest GP surgery

Belgrave Medical Centre

0.6 mi

6 within 2 mi

Nearest pharmacy

Millers Pharmacy

0.6 mi

7 within 2 mi

Nearest dentist

2 mi

1 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Stoke-on-Trent (2025–26)

£712

per week, residential

£1,005

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

6

Most common: violent crime

Elderly population

14.9% of people in Stoke-on-Trent are aged 65 or over

63.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Compassionate Healthcare Limited

4

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds6
Local authorityStoke-on-Trent
RegionWest Midlands
Registered with CQC since11 December 2020
Registered managerRumbidzai Chakanyuka Chogurweyi

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsEating disordersLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairmentSubstance misuse problems

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.