Care Home Ratings
Residential care home

Eden House

Cockton Hill Road, Bishop Auckland, DL14 6EN

Overall CQC rating

Outstanding

Rating published 15 December 2023

Read full inspection report

Last inspected 9 June 2023

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 15 Dec 2023

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Outstanding
Caring

Do staff involve and treat people with compassion, kindness and respect?

Outstanding
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Good

3 rated inspections on record · First rated August 2015

Local healthcare

Nearest A&E

University Hospital of North Durham

9.8 mi

Nearest GP surgery

Station View Medical Centre

0.1 mi

3 within 2 mi

Nearest pharmacy

Well Pharmacy

0.1 mi

10 within 2 mi

Nearest dentist

0.2 mi

3 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by County Durham (2025–26)

£857

per week, residential

£890

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

77

Most common: anti social behaviour

Elderly population

19.3% of people in County Durham are aged 65 or over

50.1

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

HC-One No.2 Limited

20

locations

100%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds53
Local authorityCounty Durham
RegionNorth East
Last inspected9 June 2023
Registered with CQC since20 October 2013
Registered managerNicholas Richard Hatton

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsDementiaMental health conditionsPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.