Care Home Ratings
Residential care home

Hillcroft

St Ebbas, Hook Road, Epsom, KT19 8QJ

Overall CQC rating

Good

Rating published 20 June 2019

Read full inspection report

Last inspected 5 June 2019

The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.

Report published 20 Jun 2019

Ratings by quality area

Safe

Are people protected from abuse and avoidable harm?

Good
Well-led

Does the leadership ensure high-quality, person-centred care?

Good
Caring

Do staff involve and treat people with compassion, kindness and respect?

Good
Responsive

Are services organised so they meet people’s needs?

Good
Effective

Does the care achieve good outcomes and help maintain quality of life?

Good

Rating improved from Requires improvement

3 rated inspections on record · First rated February 2016

Local healthcare

Nearest A&E

Epsom General Hospital

63.1% of patients seen within 4 hours (Jan 2026)

1.7 mi

Nearest GP surgery

Fitznells Manor Surgery

1 mi

6 within 2 mi

Nearest pharmacy

Horton Pharmacy and Travel Clinic

0.5 mi

8 within 2 mi

Nearest dentist

0.8 mi

12 within 2 mi

Healthcare locations from OpenStreetMap. Distances are approximate (straight line).

Area information

Council-funded care home fees

Average rates paid by Surrey (2025–26)

£952

per week, residential

£988

per week, nursing

Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.

Recorded crime nearby

Street-level crimes reported in this area (December 2025)

248

Most common: violent crime

Elderly population

16.1% of people in Surrey are aged 65 or over

61.3

beds per 1,000 aged 65+

Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.

Provider

Surrey and Borders Partnership NHS Foundation Trust

64

locations

90%

rated Good or Outstanding

Provider data from CQC. Portfolio ratings calculated from our database.

Details

Number of beds6
Local authoritySurrey
RegionSouth East
Last inspected5 June 2019
Registered with CQC since27 October 2010
Registered managerIva Hardwick

Services and specialisms

Caring for adults over 65 yrsCaring for adults under 65 yrsLearning disabilitiesMental health conditionsPhysical disabilitiesSensory impairment

Ratings and inspection data from the Care Quality Commission under the Open Government Licence. Hospital data from OpenStreetMap.

Read our methodology · This is not medical advice. Always visit a care home in person before making a decision.