The Shieling
St Ebbas, Hook Road, Epsom, KT19 8QJ
Overall CQC rating
Rating published 24 August 2023
Last inspected 28 July 2023
The rating above may date from an earlier inspection. CQC only updates ratings when they assess the relevant quality areas.
Report published 24 Aug 2023
Ratings by quality area
Are people protected from abuse and avoidable harm?
Does the leadership ensure high-quality, person-centred care?
Do staff involve and treat people with compassion, kindness and respect?
Are services organised so they meet people’s needs?
Does the care achieve good outcomes and help maintain quality of life?
Rating unchanged since last inspection
3 rated inspections on record · First rated March 2016
Local healthcare
Nearest A&E
Epsom General Hospital
63.1% of patients seen within 4 hours (Jan 2026)
Nearest GP surgery
Fitznells Manor Surgery
1 mi
6 within 2 mi
Nearest pharmacy
Horton Pharmacy and Travel Clinic
0.5 mi
8 within 2 mi
Nearest dentist
0.8 mi
12 within 2 mi
Healthcare locations from OpenStreetMap. Distances are approximate (straight line).
Area information
Council-funded care home fees
Average rates paid by Surrey (2025–26)
£952
per week, residential
£988
per week, nursing
Self-funded residents typically pay more. These are the rates local authorities pay providers on behalf of council-funded residents.
Recorded crime nearby
Street-level crimes reported in this area (December 2025)
Most common: violent crime
Elderly population
16.1% of people in Surrey are aged 65 or over
61.3
beds per 1,000 aged 65+
Fee data from DHSC. Crime data from police.uk. Population data from ONS. All under the Open Government Licence.
Provider
Surrey and Borders Partnership NHS Foundation Trust
64
locations
90%
rated Good or Outstanding
Provider data from CQC. Portfolio ratings calculated from our database.